More Than a Smile:
Pam Pinto’s Story
For over 40 years, Pam Pinto, RN, dedicated her life to caring for others. As a registered nurse, mother, and grandmother, she spent her days ensuring that her patients, family, and community were supported, comforted, and cared for. With so much focus on those around her, her own health, particularly her dental health, slowly took a backseat. Over the years, missing teeth and chronic discomfort made it difficult to eat and affected her confidence. Simple pleasures, like enjoying meals or socializing with friends, became sources of anxiety rather than joy.
“I was taking ibuprofen every day just to manage the pain. I knew this wasn’t sustainable, but I didn’t know where to start.” – Pam Pinto.
Pam’s dedication, however, had not gone unnoticed. Dr. Louis Gleckel, a long-time physician who had seen her tireless work firsthand, recognized the strain she carried and recommended her for restorative dental care through ProHEALTH Dental’s specialty team, a gesture that would soon transform her life. For ProHEALTH Dental, this was an opportunity to give back to someone who had given so much of herself. Their commitment to community care is not only about treating patients in the chair but about uplifting those whose lives and service embody compassion.
This act of recognition was not just a professional courtesy, it was a heartfelt acknowledgment of Pam’s lifelong commitment to others.
A Gift of Exceptional Care
When Dr. Neil Karnofsky, a periodontist and implant specialist, and Dr. Bruce Valauri, a prosthodontist and restorative specialist, met Pam, they were immediately struck by the complexity of her case. Her dental needs were both functional and aesthetic: several teeth were missing, some were worn down, and others could not be maintained in a healthy, functional state.
“Together, we developed a plan to restore not only her teeth but also her comfort, function, and confidence,” – Dr. Neil Karnofsky.
All of Pam’s care was completed at the ProHEALTH Dental Implant Center in Lake Success, led by Co-Directors Dr. Neil Karnofsky and Dr. Bruce Valauri, whose collaboration brought both precision and compassion to every step. The treatment was carefully planned in phases to ensure the best outcome. First, non-restorable teeth were removed, and implants were placed to rebuild the posterior structure of her mouth. This was followed by a healing period, during which the implants could integrate fully.
Finally, Dr. Valauri restored Pam’s smile with natural-looking veneers and crowns, enhancing her aesthetics and ensuring long-term function.
The doctors approached the work not as a job, but as a commitment to giving back. Their willingness to donate time, expertise, and care reflected a selflessness that mirrors the way Pam herself had lived.
“Being able to work together in the same space allows us to deliver truly coordinated care. Patients notice the teamwork, consistency, and attention to detail—it makes all the difference.” – Dr. Bruce Valauri.
The partnership between the two dentists was remarkable. Having trained together decades ago, they share a deep professional trust and understanding, finishing each other’s sentences and anticipating each other's steps in the treatment. For Pam, this meant an experience that was seamless, comfortable, and reassuring. She felt genuinely cared for, supported at every turn, and confident that she was in the hands of professionals who truly understood her needs and priorities.
A Smile Restored
The results for Pam were transformative. Pain that had been part of her daily life disappeared. She could chew properly and enjoy meals without discomfort. The need for daily pain medication became a thing of the past. But perhaps most importantly, her confidence and self-esteem soared. She could smile freely, engage socially, and embrace her personal and professional life with newfound joy.
“I’ve spent my life helping others. To be on the receiving end of such kindness… it still feels unreal.” – Pam Pinto.
Dr. Karnofsky reflects on the more profound significance of their work:
“When you can help someone regain their confidence, you’re not just fixing teeth—you’re changing their life. That’s the reward we get every day.”
For both Dr. Karnofsky and Dr. Valauri, the reward was never financial or professional recognition. It was the privilege of giving back. Their generosity and humility ensured that Pam felt honored, rather than like a case to be completed.
This wasn’t a case about flashy, front-facing teeth or high-visibility work. Much of the reconstruction was completed in the back of the mouth, addressing critical functional issues. Yet the impact was immense. It eliminated pain, restored proper chewing function, and prevented future health issues associated with oral disease.
Health, Confidence, and Community
Pam’s journey also highlights the vital connection between oral health and overall health. Chronic dental issues can contribute to systemic problems, from heart disease to diabetes. By restoring Pam’s oral health, the team not only alleviated her discomfort but also contributed to her overall well-being.
“This treatment helped eliminate inflammation, restore proper function, and ultimately improve her overall health. It’s a holistic approach,” – Dr. Bruce Valauri.
Pam even noticed a surprising personal benefit: her long-standing acid reflux improved, a change she attributes to her renewed ability to chew and digest food properly.
Beyond its clinical impact, the story serves as a testament to the power of giving back. Pam’s nomination for care was rooted in her decades of dedication to others, and the dentists’ generosity exemplifies the culture of compassion at ProHEALTH Dental. For them, helping Pam was never about recognition, it was about doing the right thing.
A Lasting Impact
Today, Pam’s smile tells her story. It reflects a life of giving, a community that noticed her efforts, and the extraordinary care of two dental specialists committed to changing lives. Her transformation is a reminder that skilled, compassionate care can do more than restore function, it can restore confidence, joy, and connection.
“It’s not just about teeth. It’s about self-esteem, independence, and the courage to enjoy life fully. That’s what makes this work meaningful.” – Dr. Neil Karnofsky
Pam’s story inspires all who hear it: the value of selfless dedication, the profound impact of community recognition, and the extraordinary outcomes that result when expertise and goodwill come together.
Pam calls it a miracle. ProHEALTH Dental calls it care.
Interested in exploring what implants can do for you? Contact the ProHEALTH Dental Implant Center at 516-218-6263. For all other inquiries, please call 855-PHD-CARE or click here to book an appointment online.
What Makes Us Different
What You Get When You Choose ProHEALTH Dental
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Dental Care Integrated with Your Medical Care
By creating clinical affiliations with large medical groups, we can coordinate your medical and dental care and benefit from healthcare providers behind us, from general practitioners to sleep specialists.
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Enhanced Preventative Care & Wellness Visits
Unlike other dental offices, our preventative care dental hygiene visits include non-invasive screenings that provide an extra step in prevention of some serious health conditions.
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Trusted By Patients Across New York & New JerseyThe dentists at ProHEALTH Dental have amassed a significant number of positive reviews and are proud to be trusted by our patients, their families, and other dental offices across New York and New Jersey.
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Passionate About Protecting Your Oral HealthAt ProHEALTH Dental, you can expect more than at any other dentist’s office. We stand behind our work because it’s not just work to us; keeping your teeth, gums, and mouth healthy is our passion.
Reviews From Happy Patients
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“Wonderful Experience. Johanna Barcia, the dental hygienist, was amazing. She takes the time to talk to her patients, explain how to best care for your team, and very gentle on cleaning. The doctor was lovely too as well as the front desk staff.”- India L.
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“My son was very comfortable and happy with the visit. At first, he was a nervous wreck but he can't wait to go back to his second visit and he liked his doctor and assistant and it was just an all-around great visit.”- Nancy A.
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This place is great. I don't like going to the dentist IoI but they make you feel calm and confident. The hygienist Johanna Barcia is amazing and very professional.- Pilis S.
I totally recommend this place. -
Dr Kuang at pro health dental in Howard Beach is the nicest dentist I’ve ever had. She is patient and explains things. I’ve been to many dentists before, but she is the only one who hasn’t pushed procedures until making sure it’s necessary. Highly recommended.- Roseann M.
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For the first time in my life, going to the dentist has been painless. Thanks for your professionally run practice and office staff.- Dennis J.
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Safe, comfortable, clean, professional are just an understatement of how excellent this dental group truly is. Annie is totally amazing, Katherine the dental hygienist is beyond a pleasure to work with. I'm glad I choose this facility for my dental needs. I'm bringing my spouse here next..- Michelle M.
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I recently had an emergency appointment at Pro Health Dental, and I couldn't be more satisfied with the care I received. From the moment I walked in, the staff was exceptionally friendly and accommodating. The dentist took the time to explain the issue and the treatment options clearly, which put me at ease. I felt well-cared for throughout the entire visit. Pro Health Dental truly excels in providing top-notch emergency dental care, and I highly recommend their services.- Ronald F.
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The entire team is very professional and compassionate, from the dentists to the front desk. Appointments are spot on with little to no wait time. Overall a great practice!- Steven E.
