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Privacy Policy

ProHEALTH Dental (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard information when you visit our website, www.phdental.com (the “Website”).

By accessing or using this Website, you acknowledge, understand, and consent to the data collection, use, and disclosure practices described below.

1. Information We Collect

A. Information Collected Automatically (Analytics & Technical Data)

When you visit our Website, we may automatically collect limited, non-personally identifiable information through analytics and similar technologies, including Google Analytics 4 (GA4).

This information may include:

  • Pages viewed and interactions with Website content

  • Date and time of visits

  • Referring URLs and traffic sources

  • Browser type and version

  • Device type (desktop, tablet, mobile)

  • Operating system

  • Approximate geographic location (city, state, country)

  • Engagement metrics (such as scrolls, clicks, and time on page)

Important clarifications regarding GA4:

  • We do not intentionally collect or store personal information such as names, email addresses, phone numbers, Social Security numbers, or medical information through GA4.

  • IP addresses are not stored or accessible to us through GA4. Google uses IP addresses transiently to derive approximate location and then discards them.

  • All analytics data is collected in aggregated and anonymized form and is used solely for operational and performance analysis.

B. Information You Voluntarily Provide

We may collect personal information that you voluntarily submit to us, including when you:

  • Contact us via forms, email, or phone

  • Request information about our services

  • Participate in surveys or promotions

This information may include your name, email address, phone number, or other information you choose to provide. This information is collected only when knowingly and voluntarily provided by you.

How We Use Information

We use collected information for legitimate business purposes, including to:

  • Operate, maintain, and improve our Website

  • Analyze Website usage and performance

  • Respond to inquiries and requests

  • Improve user experience and content relevance

  • Communicate with you regarding services, updates, or promotions (where permitted by law)

  • Ensure Website security and prevent misuse

We do not use analytics data to identify individual users or to engage in unlawful surveillance or interception of communications.

Consent to Electronic Data Collection & Transmission

By using this Website, you expressly consent to:

  • The collection of website interaction data through analytics tools such as Google Analytics 4

  • The transmission of such data to service providers (including Google) acting as service providers/processors on our behalf

  • The processing of such data for the business purposes described in this Privacy Policy

We do not use analytics tools to intercept the contents of communications, including form submissions, medical information, or private messages.

Cookies & Similar Technologies

We use cookies and similar technologies to support Website functionality and analytics.

Cookies may be used to:

  • Understand Website traffic and usage patterns

  • Improve site performance and usability

  • Recognize repeat visitors (without identifying them personally)

Cookies used on this Website are not linked to personally identifiable information unless you separately provide such information through a form or communication.

You may control cookie preferences through your browser settings and, where applicable, through our cookie consent banner.

Information Sharing & Disclosure

We do not sell or rent personal information.

We may share information:

  • With service providers who assist us in operating our Website and services (e.g., analytics providers), subject to contractual confidentiality obligations

  • When required by law, subpoena, or court order

  • To protect the rights, safety, and property of ProHEALTH Dental, our patients, users, or others

  • To investigate potential misuse or unlawful activity involving the Website

All third-party service providers are authorized to use information only as necessary to perform services on our behalf.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, alteration, or destruction.

Sensitive information transmitted through the Website is encrypted using secure technologies (HTTPS/SSL). Access to personal information is restricted to authorized personnel with a legitimate business need.

Despite these safeguards, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

External Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any external sites they visit.

Surveys, Promotions & Optional Disclosures

Participation in surveys, contests, or promotions is voluntary. Information collected through these activities is used solely for the purposes stated at the time of collection, such as administering promotions or improving Website functionality.

Your Choices & Rights

You may:

  • Disable cookies through browser settings

  • Limit analytics tracking through available consent tools

  • Contact us to request access to or deletion of personal information, subject to legal and operational requirements

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the Website after changes are posted constitutes acceptance of the revised policy.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (855) 750-5011 or via mail Attn: ProHEALTH Dental, 1 Dakota Dr Suite 115, New Hyde Park, NY 11042